Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your product to request a return in exchange for a store credt.



To start a return, you can contact us at iamwellholistics@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at iamwellholistics@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants) but a credit of equal value will be extended.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund and issue a store credit at that moment. Please remember it can take some time for your bank or credit card company to process and post the refund too.